1. Shipping Time
Our standard delivery time is 3–5 working days, excluding pre-order items.
*If you do not receive a confirmation or tracking number within 5 working days after placing your order, please contact our Customer Service Team here
2. Shipping Fee
Shipping fee is calculated based on your location.
3. ShIpping Damege and Lost
Damage to or loss of parcels during shipment is the responsibility of the courier and is beyond our control. However, we will do our best to assist you. Please contact our customer service team for support.